Sometimes your team's generosity gets a head start on timely giving moments! 💛
For example, coworkers might find and donate to a published memorial fund in the days before it goes live across the organization.
The good news: Millie Support can reprocess early donations, tying them to your campaign, and giving you the chance to show everything your team gave.
🧩 How it works
- Campaigns only count donations made after the campaign is live (not just published!). Earlier donations aren't added automatically.
- Millie Support (or your CSM) can reprocess earlier donations into the campaign from the back end.
📨 How to request it
- Email team@milliegiving.com with:
- The campaign name (or its URL)
- The nonprofit or nonprofits the donations went to
- The date range of donations to include
- Any donations to leave out
- Our team reprocesses the donations and emails you as soon as they've been added. ✅
🔄 What changes after reprocessing
- 📊 Campaign totals: the campaign page and goal tracker will now include the added donations within 48 hours.
- 📈 Analytics: the early donations will show up in campaign reports and filters.
- 🧾 Original donations: amounts, dates, receipts, and disbursements to the nonprofit stay exactly the same.
🤫 Donor privacy
Adding a donation to a campaign never reveals who gave. Employee profiles are private by default, so these donations show on the campaign page as "Someone donated" unless the employee has made their profile public.
💡 Want to skip this step next time?
- Publish the campaign as close to the go-live date as you can (Millie’s draft functionality makes advance set up easy without publishing too soon!)
- Ask employees who give outside Millie to submit an offline donation and select the campaign on the form.
Questions? We're always happy to help at team@milliegiving.com 💛