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Millie Knowledge Base

Millie Knowledge Base

👋 Welcome to Millie's Knowledge Base! There's a lot of stuff in here, so feel free to check out the search functionality in the top right corner to help find those answers ↗️ ↗️ ↗️ Can't find what you're looking for? 💌 Send our support team a note at team@milliegiving.com!

✨ New at Millie

🛳️Millie Product Updates and Latest Releases

💚 Impact in Action

🎶Nonprofit Collections & Pre-Built Brackets 🎉Millie Campaign Templates 📅Millie’s 2026 Social Impact Calendar 🎉Employee Giving Program Launch Toolkit

🚀Employee Launch Guide Presentation Template 🥰The Fun Guide to Doing Good 🏀Giving Madness Launch Playbook

📊Annual Social Impact Report Guide 🙋🏽‍♀️Volunteer Program Guide 🤝🏽Employee Resource Group (ERG) Toolkit

🕺 Millie Employee Guide

Getting Started

🤔Millie Employee FAQs 🏁How to Join a Company on Millie 💳Navigating Your Millie Wallet 📬How to Add a Personal Email to Your Millie Account 🔗Nonprofit Page Quick Links 🖋️Tax Receipts & Donation Records

Gifts

💝How to Redeem a Charitable Gift on Millie

International

🌎How to Search for International Nonprofits on Millie ❓What to Do When an International Nonprofit Is Missing from Millie 💶Donating in Non-US Currency on Millie

Giving Madness

✅How to Vote in Giving Madness

Nonprofit FAQs

💟Donation FAQs: Payments, Tax Receipts, Matching Gifts & Donation Processing 🌠How to Find Nonprofits in Millie ☑️Nonprofit Eligibility Requirements on Millie 🔎Nonprofit Vetting & Validation ❓How to Request a Nonprofit Match Inquiry 🏃🏽‍♀️Donations to Fundraisers/Individuals

How to Give

🫶🏽3 Ways to Make a Donation in Millie 💎How to Fund Your Donations in Millie 💳How to Edit or Update Your Credit Card in Millie 💸Donation Processing Timelines: How Long Donations Take in Millie 💞How to Set Up Recurring Donations in Millie 🧾How to Submit Offline Donations in Millie 💲Payroll Giving: How Employees Donate Through Payroll Deduction 💖Double the Donation Integration: Setting Up Employer Match Verification

Employee Volunteering in Millie

⌚How to Track Your Volunteer Hours 🙋🏿‍♀️Employee Volunteering Guide: How to Find and Sign Up for Events ✖️How to Cancel a Volunteer Event Registration 💰How to Redeem Dollars for Doers 👩🏽‍💻How to Search for Volunteer Events in Millie 📆How to Sync Millie Events to Your Calendar 💟Volunteering FAQs: Finding Events, Tracking Hours & Dollars for Doers

Slack

💬Millie Slack Integration Guide for Employees ⚡Millie Slack Commands Reference

Events

🙌🏽Millie Employee Events Page Overview

Employee Groups in Millie

👐Millie Groups: How to Join and Participate

🏄🏾‍♀️ Millie Admin Guide

Set Up

🚀Admin Setup Guide: Getting Started with Millie 🖥️How to Customize Your Millie Admin Dashboard 💵Company Wallet: Funding Donations and Matches in Millie 👪How to Manage Employees in Millie 🔑Single Sign-On (SSO) and User Provisioning in Millie 🔒Admin Roles and Permissions in Millie 🏷️How to Use Employee Custom Attributes in Millie 💌How to Send Employee Email Invites in Millie 🔐Millie Platform Security Overview 🗝️How to Configure Approval Workflows in Millie 📝How to Save Reuse and Manage Campaign Drafts in Millie 🎬Millie Employee Activity Feed Overview 📆Calendar Integration with Gmail and Outlook

Volunteering

⌚How to Track Employee Volunteer Hours in Millie 🤑Dollars for Doers: Admin Guide to Volunteer Rewards Programs 😎Tracking External Volunteer Events and Hidden Events in Millie 🔨How to Create a Volunteer Event in Millie

Analytics

📈Millie Analytics Overview for Admins 🤩How to Create Custom Reports in Millie

Grants

📄Employee Grant Making Programs in Millie

Donations

⚖️How to Configure Donation Match Rules and Eligibility in Millie ✔️Donation Match Approval Flow: Admin Review Process 🖇️How to Process an Offline Donation Match 💸Donation Processing Timelines: How Long Donations Take in Millie 💲Payroll Giving Setup Guide for Company Admins 🔎Nonprofit Vetting & Validation 💖Double the Donation Integration: Setting Up Employer Match Verification ☑️Nonprofit Eligibility Requirements on Millie

Finance

💼Finance Hub: Millie's Financial Management Overview 💵How Donations and Matches Appear on Financial Statements 💳Millie Donation Fees Explained 💸How Donations Move Through Millie: Complete Guide

Company Gifting

🎁How to Send Charitable Gifts to Employees in Millie

Employee Giving Campaigns

💚How to Create a Giving Campaign in Millie ↔️How to Set a Separate Match Rate for a Campaign

International

🌎How to Search for International Nonprofits on Millie ❓What to Do When an International Nonprofit Is Missing from Millie

Slack

🗨️Millie Slack Integration Overview for Admins 🗓️How to Use Slack for Millie Event Notifications and Announcements 🔌How to Integrate Slack with Millie

Giving Madness

✨Setting Up a Giving Madness Bracket ⛹️‍♀️Giving Madness FAQs

Employee Groups in Millie

👥How to Create a Group Page in Millie 👐Group Management: Admin Guide to Managing Members and Settings

Events

🙌🏽Events Page: How to Browse and Manage Events

Drives

📦How to Create a Donation Drive in Millie 🏆How to Track Donation Drives and Goods Drives in Millie

📢 Impact Champion Guide

Employee Giving Campaigns

💚How to Create a Giving Campaign in Millie

Employee Groups in Millie

👥How to Create a Group Page in Millie 👐Group Management: Admin Guide to Managing Members and Settings

Volunteering

🔨How to Create a Volunteer Event in Millie 📆Calendar Integration with Gmail and Outlook

💙 Millie for Nonprofits

Getting Started

🌎Millie for Nonprofits ⛳How to Claim Your Nonprofit Profile on Millie 📇How to Build and Complete Your Nonprofit Profile on Millie 💻How to Manage Your Nonprofit Profile on Millie 📝Claiming Your Millie Profile vs. Registering with Percent Impact Foundation

Giving Madness

🎗️Receiving Donations and Giving Madness FAQs for Nonprofits

Donations

💸Donation Processing for Nonprofits 💲Donation Check Details for Nonprofits 🔎Nonprofit Vetting & Validation 💖Double the Donation Integration: Setting Up Employer Match Verification ☑️Nonprofit Eligibility Requirements on Millie

Reporting

🧕🏽How to View Donor Details and Giving Reports as a Nonprofit

International

❓What to Do When an International Nonprofit Is Missing from Millie

🕺🏽Millie Employee Guide 💙Millie for Nonprofits

🏄🏽‍♀️Millie Admin Guide 💚Impact in Action

📢Impact Champion Guide