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FAQs

What does Millie Cost? 🎉

Millie is free for individuals and employees! Thanks to the generosity of our corporate partners who implement workplace giving, we’re able to process all donations at no cost to the user or nonprofit. There are still credit card fees taken by the credit card companies for those using credit cards to donate (usually 2.2% + 30 cents), but other than that the full donation goes to the nonprofit. For international credit cards, our payment processor, Stripe, takes an additional 1%.

How do donations flow through Millie?

When making a donation on Millie, the donation goes directly to our donor-advised fund partners (minus the credit card fees): For US donations, Percent Impact Foundation (EIN: 87-3165286). For international donations, Intelligent Foundation (UK registered charity no. 1192508). Utilizing a donor-advised fund ensures your donation is always considered a donation, allows tax-deductible eligibility, and gives you the opportunity to create a mini donor-advised fund, doing all your giving in one place.

When/how will my donations be delivered? Our donor advised fund partners make donations to nonprofits at the end of each month, via electronic payment, or check where the nonprofit is not onboarded to Percent. Donations are paid out to nonprofits once they have amassed $50 in donations on Percent (this includes donations raised on Millie, as well as any of Percent’s other partners). If a nonprofit’s balance has not reached $50 after 365 days, their donation balance is then paid out at that time.

  • If your preferred nonprofit is onboarded to Percent, donations will typically be delivered between 15-45 days from the time they reach $50 in donations.
  • If your preferred nonprofit is not yet onboarded to Percent, donations can take longer, around 60-90 days from the time they reach $50 in donations. If you are concerned about your donation, or would like to expedite it, you can reach out to Percent at help@poweredbypercent.com For more information, see Percent’s Donation Delivery Policy and Undeliverable Donation Policy.

What happens if my donation is for an urgent appeal? If your donation is for an urgent appeal, where time is of the essence, Percent will aim to deliver funds on an expedited schedule, via check or electronic payment. Are there any fees? Aside from the credit card fees, the only other charge is from Percent, who have a small processing fee of 1.3% - 1.7% (depending on if it’s card or ACH), that helps support their work for donations on Millie.

Breakdown of fees:

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Example donation fee breakdown:

US based donation example:

  • Employee donates $100 using US card to a global nonprofit in a foreign currency and requests a company match.
    • $96.30 is sent to the nonprofit from the employee (Percent US card fee 1.3% + Third party processing fee 2.2% +30 cents)
    • $97.70 is sent to the nonprofit through the company’s ACH match (Percent ACH fee 1.5% + Third party processing fee .8%)
    • Total sent to International nonprofit: $194.00

International based donation example:

  • Employee donates $100 using non-US card to a global nonprofit in a foreign currency and requests a company match.
    • $94.80 is sent to the nonprofit from the employee (Percent Non-US card fee 1.7% + Third party processing fee 3.2% +30 cents)
    • $97.70 is sent to the nonprofit through the company’s ACH match (Percent ACH fee 1.5% + Third party processing fee .8%)
    • Total sent to International nonprofit: $192.50

What kind of entity is Millie? A for-profit or nonprofit?

Millie is not a nonprofit although we LOVE nonprofits. We are a proud public benefit corporation. That means we have both a fiscal responsibility as a for-profit business, and also a social responsibility to commit to bringing positive change to this world. Millie was founded upon a social mission: connecting people with high-impact nonprofits. We hold ourselves accountable to our mission and keep the premise of social impact at the forefront of our company.

Do I get a tax-deductible receipt for my donations?

Yes, every time you add funds to your Millie wallet, you’ll receive an email confirmation with your tax receipt from Percent Impact Foundation (EIN: 87-3165286). We recommend you consult with your tax advisor on the tax-deductibility of your donations.

Which nonprofits can be donated to on Millie?

For US donations Nonprofits on Millie must be a 501(c)3 in good standing with the IRS to receive funds on Millie. We then go through the SPLC’s Hate Map to remove any organizations that fall on that list. Additionally, our partner - Percent - perform a number of compliance and verification checks on the organization before money gets disbursed. For international donations Nonprofits must be verified as a charitable or a nonprofit organization by the local regulator in their jurisdiction. Additionally, our donor advised fund partner - Percent - perform a number of compliance and verification checks on the organization before money gets disbursed.

This sounds great, but I still don’t understand how it works. What is Millie?

Millie is a social impact platform designed to make workplace giving and volunteering accessible, fun, and impactful. We're big believers that change comes from everyone and we're on a mission to empower businesses of all sizes to start and grow social impact programs.

Other questions? Get in touch – team@milliegiving.com