This hub includes everything finance teams need to understand how donations flow through Millie, how they’re processed and reported, and what to expect when managing your company’s giving budget.
🧾 What Finance Teams Can Expect
- Monthly Donation Batching:
- Transaction Visibility:
- Timelines & Alerts:
- Reporting Access:
All donations, matches, and fee coverage contributions are batched and disbursed by our donor-advised fund (DAF) partner on a monthly basis.
Each donation appears in your admin dashboard and includes donor, amount, designation, and date. Fee coverage and wallet drawdowns are visible per transaction.
You can expect transaction data to appear in your dashboard within 24–72 hours. Disbursements occur monthly, and you'll receive a notification once checks or ACH transfers are sent.
Export CSVs of all donation activity and wallet transactions at any time. Reports reflect both individual and aggregate activity, including match and fee coverage amounts.
🔗 Core Finance Resources
1. How Payments Show Up
A breakdown of how donations appear on your financial reports and how to trace them through Millie.
2. Donation Processing Timelines
Understand what happens from the moment a donation is made to when funds are disbursed to nonprofits.
3. Payroll Giving Overview
If you're using payroll giving, here's how deductions are managed and reported.
4. Company Wallet Explained
Learn how the wallet functions, how to preload funds, how spending is tracked, and how fee coverage works.
💡 FAQs
Q: How do fees and fee coverage work?
When you choose to cover processing fees, that cost is added to the donation and deducted from your company wallet. This ensures nonprofits receive the full intended amount.
Q: What are the credit card processing fees?
Fees are generally ~2.2% + $0.30 per transaction. These are visible in transaction details when applicable.
Q: When are funds disbursed?
Disbursements occur monthly. Donations made by the end of a calendar month are typically included in that month’s disbursement.
Q: Can a donation be refunded?
Once a donation is processed, we’re unable to refund it. However, if an error is reported promptly (before the funds are disbursed), we may be able to make adjustments.